Hu

For groups

GENERAL CONDITIONS FOR GROUP VISITS  AND FOR BOOKING GUIDED TOURS

GROUPS VISITING WITHOUT A GUIDED TOUR 

All groups of 10 persons or more need to book their visit via email. The booking is only valid with the confirmation email.
Please register:
– the day prior to your arrival until 4pm for weekdays,
– until 12 pm on Friday for the weekend.
The information concerning fees and dates as transmitted via our website or as stated in the confirmation e-mail is authoritative; we cannot accept a reference to any information provided verbally only.
Please note that only the trained guides of the museum are allowed to guide tours in our exhibition halls.
If you are a teacher wishing to guide your students around the museum you have to seek permission to do so from the Education Department. This license is valid only in the Permanent Collection; teachers are not permitted to guide in the Temporary Exhibitions.

Contact Us
email: education@mfab.hu
telephone: +36 1 469 7720 (Mon-Thu 10 am – 5 pm, Fri 10 am – 3 pm)

Payment: Admission tickets can be paid for at the ticket desk upon arrival, in cash (HUF) or with credit cards. Requesting concession requires presenting the proof of entitlement at the ticket desk, or in case of tickets purchased in advance, at the admission. In order to fasten your admission, we assure you priority at the audio guide ticket desk.

Admission tickets can be purchased in advance:
– online at the jegymester.hu (jegymester.hu/ Exhibitions / Museum of Fine Arts ), or
– at the ticket offices of Ticketexpressz / Eventim and their international partners  (eventim.hu)

Invoices are issued by the ticket selling partner at the time of the purchase, afterwards we cannot accept any claim for an invoice. More information on the invoices for online ticket purchase can be found on the website jegymester.hu.)

In case you cancelling your visit, please send an e-mail until 4 pm the day prior to your visit the latest to the above address. Tickets purchased at jegymester.hu can be changed to a later date until the previous day of the visit. Please inform us about the change.

During the visit, all group members must be aware of and follow the Museum Rules that can be found in the Entrance Hall as well. We consider the group leader / organiser to be responsible to notify the members of the group about these rules and to make sure that they are followed.

 

GROUPS WITH A GUIDED TOUR

Guided tours must be booked at least one week before the date of your planned visit via e-mail or phone. The tours are granted only if an e-mail is received that confirms the registration of the group containing all data and the exact time and fee of our service. The information concerning fees and dates as transmitted via our website or as stated in the confirmation e-mail is authoritative; we cannot accept a reference to any information provided verbally only.

Contact Us
email: education@mfab.hu
telephone: +36 1 469 7720 Mon-Thu 10 am – 5 pm, Fri 10 am – 3 pm)

Group size: One group can be composed of maximum 30 persons. Larger groups need to be divided and the fee of the guided tour is paid per group. For the fee of guided tours see Visit / Guided tours›› .

Arrival: Please arrive at least 15 minutes before the time of the tour.

Your guide will arrive 5 minutes before the agreed time at the Information Desk. Please wait for your guide on the ground floor and assure free movement to other visitors. We only begin the tour at the agreed time even if your group arrives earlier. We kindly ask for your patience.

If you cannot arrive in time, please notify our colleagues at the Information Desk as soon as possible by calling +36 1 4697788. We can tolerate max. 30 minutes of delay. If you are late more than 30 minutes we cannot provide the tour that time.

In case you cancelling your visit and/or the tour, please send an e-mail as soon as possible but until 4 pm the previous day the latest to the above address. Tickets purchased at jegymester.hu can be changed to a later date until the previous day of the visit. Please inform us about the change.

During the visit, all group members must be aware of and follow the Museum Rules that can be found in the Entrance Hall as well. We consider the group leader / organiser to be responsible to notify the members of the group about these rules and to make sure that they are followed. 

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