Hu

For groups

GENERAL CONDITIONS FOR GROUP VISITS  AND FOR BOOKING GUIDED TOURS

GROUPS VISITING WITHOUT A GUIDED TOUR 

Groups of 30 persons or more are requested to register their visit via writing to info@mfab.hu. The registration is only valid with the confirmation email. Please register at least one week before your planned visit.

The information concerning fees and dates as transmitted via our website or as stated in the confirmation e-mail is authoritative; we cannot accept reference to any information provided verbally only.

Please note that only the trained guides of the museum are allowed to guide tours in our exhibition halls.
If you are a teacher wishing to guide your students you have to seek permission to do so from the Education Department (education@mfab.hu). This license is valid only in the Permanent Collection; teachers are not permitted to guide in the Temporary Exhibitions.

Payment: Admission tickets can be paid for at the ticket desk upon arrival, in cash (HUF) or with bank cards. Requesting concession requires presenting the proof of entitlement at the ticket desk, or in case of tickets purchased in advance, at the admission. In order to fasten your admission, we assure you priority at the ticket desk on the right side.

Admission tickets can be purchased in advance:
– online at the jegymester.hu (jegymester.hu/ Exhibitions / Museum of Fine Arts ), and at Ligetplusz.hu as well (without an E-fee)
– at the ticket offices of Ticketexpressz / Eventim and their international partners  (eventim.hu)

Invoices are issued by the ticket selling place at the time of the purchase, afterwards we cannot accept any claim for an invoice. More information on the invoices for online ticket purchase can be found on the website jegymester.hu.

In case you cancelling your visit, please send an e-mail until 4 pm the day prior to your visit the latest to the address below. Tickets purchased at jegymester.hu can be changed to a later date until the previous day of the visit online at the registered user profile. Please inform us about the change.

During the visit, all group members must be aware of and follow the Museum Rules that can be found in the Entrance Hall as well. We consider the group leader / organiser to be responsible to notify the members of the group about these rules and to make sure that they are followed.

If you need to contact us:
email: info@mfab.hu
telephone: +36 30 221 7565  (Mon-Thu 10 am – 5 pm, Fri 10 am – 3 pm)

GROUPS WITH A GUIDED TOUR

Guided tours must be booked in advance, for a group of maximum 17 persons. Please, write an e-mail to education@mfab.hu.

Group size: One group can be composed of maximum 17 persons. Larger groups need to be divided and the fee of the guided tour is paid per group.

Fee: the fee for a reserved, 60-minutes  guided tour in foreign languages is HUF 20.000.

Arrival: Please arrive at least 15 minutes before the time of the tour.

Your guide will arrive 5 minutes before the agreed time at the Information Desk. Please wait for your guide on the ground floor and assure free movement to other visitors. We only begin the tour at the agreed time even if your group arrives earlier. We kindly ask for your patience.

If you cannot arrive in time, please notify our colleagues at the Information Desk as soon as possible by calling +36 1 4697788. We can tolerate max. 30 minutes of delay. If you are late more than 30 minutes we cannot provide the tour that time.

In case you cancelling your visit and/or the tour, please send an e-mail as soon as possible but until 4 pm the previous day the latest to the above address. Tickets purchased at jegymester.hu can be changed to a later date until the previous day of the visit. Please inform us about the change.

During the visit, all group members must be aware of and follow the Museum Rules that can be found in the Entrance Hall as well. We consider the group leader / organiser to be responsible to notify the members of the group about these rules and to make sure that they are followed.

For detailes see the main menu under  Visit / LEARN

If you need to contact us:
email: education@mfab.hu
telephone: +36 30 221 7565  (Mon-Thu 10 am – 5 pm, Fri 10 am – 3 pm)

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